FAQ

How do I order?
Click on the "Add to Cart" button to choose products for purchase. When done shopping, click on the "checkout" button to complete your transaction.

 

Is my payment information safe?
Absolutely! Our payment processing system is 100% secure. Our tech internet security team is dedicated to giving you a safe and secure shopping experience.

 

When will I get my stuff?
Once our team processes your order within 1-2 business days, expect to get it within 7-15 business days (15- 22 days), after purchase, depending on customs clearance. USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience longer ship times. Some products may take up to 30 days, the average shipping time is 20 days

 

Is order tracking available?
Yes! Once your purchase is complete and our manufacturer has shipped the item you'll be given a tracking number. You can use our website in the order tracking section to track your order.

 

What are the costs of shipping?
Shipping rates depend on where your package is being sent from and to.

 

If I order multiple items, do they come in the same package?
Typically, multiple items come in separate packages.

 

How can I redeem a coupon or discount code?
If you get a special code from one of our special discounts you can enter the code in the checkout section "Gift card code"  and then click on apply button to make your discount effective.

 

What is your return policy?
If you aren't satisfied with your product, please reach out to our customer service department and we'll try and help resolve the issue. Please see our return policy.

 

What is your contact info?
If you need to contact us, please use this contact form. Our dedicated team of customer service representatives are looking forward to assisting you.

WHAT OUR CUSTOMERS SAY

We can't understand how we've been buying online products in other stores. It's exactly what I've been looking for.

Marc

The service from these guys is impeccable, and their product selection awesome. I’d highly recommend shopping with them!

Phil C

I couldn't have asked for more than this. Absolutely wonderful! I love Best Deal Stock.

Sally